National Property Management Group Property Managers


Renter Responsibilities

A benefit of living in a home for rent is that there are less responsibilities for home upkeep and maintenance than there is for a home that you own. Whilst living in a home for rent, there are still certain responsibilities that the renter should be aware of. This maintains a healthy relationship with the owner of the home for rent.

Responsibilities of Living in a Home for Rent

  • Check the smoke detectors and replace any batteries as needed.
  • Please check the gutters. If they need to be cleaned, let us know. Clogged gutters can cause leaks and damage to both the inside and outside of the home for rent.
  • If you have limbs/branches that hang over your house, touch the house or hang over your driveway, let us know – we don’t want them falling on the home for rent, you or your vehicle.
  • During the fall leaves need to be raked, landscaping beds need to be cleaned up and weeded, bushes trimmed for the winter, etc.
  • Please don’t forget to change furnace/ac filters every three months, failure to do so can cause furnace/ac damage and result in the repair charges being billed to you.
  • Note for Winter: please do not apply any chemicals or salts to the driveway or sidewalk of the home for rent that will cause damage to the concrete. Read product labels carefully. In order to maintain the integrity of the driveway surface, no person shall put, spread, or throw any corrosive element on the surface, or around the surface of the paved driveway. This includes, but is not limited to, any and all salt, or salt substitutes in colder temperatures to thaw ice and, or snow on, or around the driveway. The occupant(s) of the property shall be responsible for maintaining the driveway and see to it that the driveway is not damaged from any corrosive elements added by the occupant or any guest, including workers, of the occupant, “chloride-free” products are allowed. The occupant is solely responsible for clearing the driveway of ice and snow by other means than the use of any corrosive substance.
  • Please inform us immediately if you have a sprinkler system that has not been winterized.
  • Please make sure hoses are disconnected from outside faucets during cold weather as this can cause frozen/broken water lines and is the renter’s responsibility.
For a complete list, please refer to your lease. You could be responsible for damages that occur from the neglect of your home for rent.

Reminders

  • Rent is due on or before the first day of the month.
  • Prorated amounts (if any) will be due the 2nd month of your lease.
  • Please use existing nail holes, contact NPM Group by email if you want permission to hang pictures/decorations and need to add a nail. We will contact the owner for permission and instructions.

We communicate the most efficiently by email. You are welcome to call and if we are on the line scheduling other appointments and not able to answer your call, PLEASE leave a message.  All company voice mail is translated into email and tracked. Email is our first priority since there are multiple people working on it. Typically, you will have an answer the same day!

Why use a Property Manager?

Report a Maintenance Problem Regarding Your Home for Rent

Maintenance requests need to be in writing (email), except for emergencies such as free-flowing water, no heat or air, raw sewage back up or a gas leak (Please call the gas company to get them on their way first).

Non-emergencies should fill out the Contact Us form.

How to report an Emergency

To report an Emergency, please go to this page.